It’s our goal to provide fast and excellent service, so the Red Letter Team typically processes orders within 1-2 business days. Unfortunately, due to the nature of shipping companies today, we can not make any guarantees on  delivery dates. The possibility of delayed shipping times is due to the excessive strain that many third party shipping companies are experiencing. Our team will do everything we can to process your order quickly, but we have no control of carrier speeds or delivery dates. Ordering materials well in advance will help you have the best experience possible! 

If you have a Tax Exempt Status and your order is being charged taxes, follow these steps:

1. Purchase your materials with the tax  included.
2. After purchase, shoot us an email with your tax exempt form and your order number.
3. We will refund the tax amount directly after that!